Custom Domain Setup

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Knowledge Base

In Postaga, as a default, your emails will send under a domain (e.g. “[email protected]”).

You can change this, however, by setting up a custom domain of your choice with Postaga.

To set up a custom domain, you will need:

  1. A domain (you can use your existing business website; you do not need a competely new domain for this)
  2. Access to edit your chosen domain’s DNS records

To do this, login to Postaga, then go to Settings > APIs.

APIs screen in Postaga

You will see that Use Custom Domain will have an X over it and a message saying “You are currently sending as [your account name] <[unique-account]>”

To set up a custom domain, click the check-mark next to Use Custom Domain.

custom domain screen in Postaga

Now, a pop-up should walk you through the steps to set up a custom domain.

Click Continue at the bottom of the screen.

Next, you will need to choose a URL on your domain that you will send Postaga emails from. 

It is highly recommended that you choose a subdomain (e.g. “m.[your-site].com”) on your website rather than the main domain(e.g. “[your-site].com”).

Note: This subdomain you choose should be dedicated just to outreach – you should not also use this for other areas of your business like support or anything else.

Enter your chosen custom domain and then click Save Domain.

custom domain setup for subdomain sending in postaga

Next, we will need to configure our DNS records. Click Okay to close the window.

custom domain final screen

Now that we are back in our API screen, you will see that there are unique DNS records that need to be added to your domain’s DNS account.

These DNS records to be added are unique specifically to your account.

You will need to log into your domain’s DNS provider (e.g. GoDaddy, Namecheap, Cloudflare, etc.) and add the records for your account.

Related: How to Edit Your DNS Records

Once the DNS records are added, you can click “Recheck DNS” at the bottom of this page, and Postaga will verify the records.

custom dns domain check postaga

Once you see the checkmarks next to the MX records, your custom domain is confirmed.

Now, any campaigns that you send out will send from your custom domain.

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