If you have not yet first read about Setting up a Custom Domain, please read that first.
To send from a custom domain, you will need to change the DNS records in your provider’s settings.
To do this, you will need to own a domain to send from (e.g. “your-website.com”) and have access to the DNS settings.
We have additional help docs that walk you through editing DNS records with different providers here:
If there is a DNS host / provider you would like to see added to this list, please let us know! If your provider is not listed, you can still follow these general instructions below to see how adding DNS records works.
If you are familiar with DNS records, you can skip to the Adding DNS records section below.
If you do not know anything about DNS settings
Typically, your DNS settings can be changed in the account where your domain was purchased (this is also known as the Domain Registrar).
So, if you bought your domain with GoDaddy, you will need to login to GoDaddy to change your DNS settings.
Sometimes (much less frequently), you may see that your DNS settings do not live with your domain registrar. In these situations, you may have registered your domain with a particular registrar, but then pointed your nameservers to another location.
To determine this, first, you should log into your domain registrar.
I will use GoDaddy as an example.
Then, select your domain.
If you can see different DNS records, (e.g. A records, CNAME record, MX records),and can edit them, then you are in the right place.
If your nameserver records (“NS records”) are pointing to a different provider, that is where your DNS records live, and you will need to log in to that service and make the DNS changes there.
Adding DNS records
Next, you will need to add the appropriate DNS records listed in your Postaga account.
You can get these records by going to your account APIs page and clicking the checkbox under custom domains. Here is a screenshot of an example below:
Using GoDaddy as the example, you will need to:
- Select your domain
- Select Manage DNS, and
- Click the pencil icon to edit the DNS records.
This should get you to a screen where you can edit your DNS records.
For most providers, the DNS record editing screen should look somewhat similar to the one you see below.
Then, you will add the records from the Postaga API page. These will include:
- Two CNAME records
- Two MX records
- Two TXT records (one is the SPF record, one is the DKIM / domain key record)
Once the DNS entries are added in your GoDaddy or other DNS account, you can go to your Postaga API page and click “Recheck DNS” at the bottom of this page, and Postaga will verify the records.
Sometimes, it may take a few minutes for the records to update.
Once you see the checkmarks next to the MX records, your custom domain is confirmed.
Now, any campaigns that you send out will send from your custom domain.
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